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Tech Support Engineer

Company: VirtualVocations
Location: Las Cruces
Posted on: March 7, 2025

Job Description:

A company is looking for a Tech Support Engineer - Fintech (Remote).
Key Responsibilities

Manage and troubleshoot Level 1 technical issues reported by clients, ensuring timely resolution
Assist clients with connecting to APIs and provide guidance during the onboarding process
Collaborate with internal teams to resolve complex issues and ensure client success

Required Qualifications

4+ years of experience in technical support or a related role, preferably in fintech or payment solutions
Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
Knowledge of payment processing systems, APIs, and integrations
Familiarity with REST APIs and troubleshooting API-related issues
Fluency in Spanish and English; additional languages are a plus

Keywords: VirtualVocations, Las Cruces , Tech Support Engineer, Engineering , Las Cruces, New Mexico

Click here to apply!

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