Customer Service Representative

Company: Aureus Medical Group - Nursing
Location: Las Cruces
Posted on: February 1, 2025

Job Description:

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at Company. As a key member of our support team, you will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner, ensuring a positive experience for our customers.

Responsibilities:
--- Respond to customer inquiries and resolve issues in a timely and professional manner.
--- Provide product information and answer customer questions.
--- Escalate complex issues to senior support staff when necessary.
--- Collaborate with internal teams to resolve customer issues.
--- Continuously improve customer satisfaction by implementing process improvements and providing feedback.

Requirements:
--- 1+ year of customer service experience.
--- Excellent communication and problem-solving skills.
--- Ability to work in a fast-paced environment and meet performance metrics.
--- Proficiency in Company software and systems required.

If you have a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. Apply now and become part of our talented team!

Keywords: Aureus Medical Group - Nursing, Las Cruces , Customer Service Representative, Hospitality & Tourism , Las Cruces, New Mexico