Service Desk Analyst

Company: VirtualVocations
Location: Las Cruces
Posted on: March 9, 2025

Job Description:

A company is looking for a Service Desk Analyst with Czech and Slovak.
Key Responsibilities:

Provide first and second-level IT support for multiple customers via mail, chat, and calls
Diagnose, troubleshoot, and resolve hardware, software, and network issues
Log, track, and manage tickets in the IT Service Management (ITSM) tool

Required Qualifications:

6 months - 2 years of experience in a service desk or technical support role
Czech on at least B2 level
Slovak on at least B2 level
English on at least B2 level
Strong troubleshooting skills in Windows, macOS, and Linux environments

Keywords: VirtualVocations, Las Cruces , Service Desk Analyst, Professions , Las Cruces, New Mexico

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