Customer Service Representative

Company: Two Men and a Truck
Location: El Paso
Posted on: April 4, 2025

Job Description:

Starting pay: $11 per hour during training, $12 per hour after training

Full-Time and Part-Time positions available

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What What You'll Do

* Provide outstanding customer service on all calls and online inquiries
* Recommend moving services and products based on cost, availability, and customer specifications
* Input information into internal move software to provide accurate moving estimates and schedule moves
* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
* Prepare move-related paperwork and documents
* All other duties as assigned

What We're Looking For

* High school diploma or GED; Associate degree in a related field preferred
* At least 1 year of sales and/or customer service experience
* Excellent customer service skills: effective listening and communication
* Ability to multi-task and enter customer data into move software while on the phone
* Confidence to initiate customer contact and comfortable asking for the sale
* Willing to submit to pre-employment background check and drug screen
* Creative problem-solving skills
* Exceptional organization and time management skills
* Strong team player who works productively with a wide range of people and personalities
* Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
* Bilingual is preferred

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in El Paso, Texas. The employer at this location is E-Forward, LLC.

Keywords: Two Men and a Truck, Las Cruces , Customer Service Representative, Sales , El Paso, New Mexico