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Service Delivery Manager

Company: VirtualVocations
Location: Las Cruces
Posted on: March 6, 2025

Job Description:

A company is looking for a Service Delivery Manager to support and drive the success of individual team members while leading a collaborative approach to achieve group goals.
Key Responsibilities

Coordinate assignments of colleagues to implementation projects and ongoing support accounts
Manage individual team member workloads and performance, including evaluations and coaching
Ensure quality of service delivery and identify potential sales opportunities while maintaining client relationships

Required Qualifications

Bachelor's Degree in a business or technical field
5+ years of previous client-facing experience in a professional services environment
Experience in P&C Insurance Claims, Billing, and Policy software industry
Proficiency in JavaScript, XML, SQL preferred

Keywords: VirtualVocations, Las Cruces , Service Delivery Manager, Executive , Las Cruces, New Mexico

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